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Refund & Billing Policy

Last updated: July 6, 2026

1. Subscriptions

CreatorTrend offers a free tier and paid plans (Pro, Plus, and Team). Paid plans are billed in advance on a recurring basis (monthly or annually, depending on the plan you select) through our payment processor, Stripe. By subscribing, you authorize us to charge your payment method for each billing period until you cancel.

2. Automatic Renewal

Paid subscriptions renew automatically at the end of each billing period at the then-current price, unless you cancel before the renewal date. We will send a receipt for each charge to your account email.

3. Cancellation

You can cancel anytime from Settings → Billing in your dashboard. Cancellation takes effect at the end of your current billing period — you keep access to paid features until then, and you will not be charged again. We do not provide prorated refunds for the unused portion of a billing period except as described below.

4. Refunds

We offer a 7-day money-back guarantee on your first payment for a new paid subscription. If you are not satisfied, email support@creatortrend.app within 7 days of that first charge and we will refund it in full.

Outside the 7-day window:

  • Renewal charges are generally non-refundable.
  • We may issue discretionary or prorated refunds in cases of billing errors, duplicate charges, or extended service outages.
  • Consumption-based usage that has already been delivered (for example, AI generations already produced) is non-refundable.

Approved refunds are returned to your original payment method, typically within 5–10 business days depending on your bank or card issuer. Nothing in this policy limits any non-waivable rights you may have under applicable consumer-protection law.

5. Price Changes

We may change plan pricing from time to time. Any price change applies to billing periods after the change takes effect, and we will give you advance notice by email so you can cancel before the next renewal if you do not agree.

6. Contact

For billing or refund questions, contact us at support@creatortrend.app.