TroubleshootingUpdated July 22, 2026
Troubleshooting: AI features not working
If an AI feature fails, it's almost always temporary. Here's the checklist:
1. Try again
Brief hiccups happen — a single retry resolves most one-off failures.
2. Check your quota
Idea, thumbnail, and video generation are metered per plan. If you've hit a monthly cap, the error message will say so; upgrading or waiting for the monthly reset fixes it.
3. Simplify the request
Very long prompts or unusual inputs occasionally trip the AI. Shorten your keywords and try once more.
4. Contact us
If a feature stays broken for more than a few minutes, email support@creatortrend.app with what you were doing and roughly when — we can see server-side errors and fix the root cause.
Still stuck? Contact support and we'll help you out.